Complimentary express shipping and returns.
We offer free worldwide express shipping and returns through UPS, and DPD (domestic deliveries).
We do not ship to PO Boxes.
You will receive a shipping confirmation email with delivery details once your order has been delivered to the courier.
Orders are processed and shipped on business days, excluding local holidays: 1st January, 6th January, 1st April, 1st May, 3rd May, 30th May, 15th August, 1st November, 11th November, 25th December, 26th December.
Our courier delivers from Monday to Friday during business hours. Kindly note that delivery to rural addresses can result in longer delivery times. Magda Butrym cannot be held responsible for delays in shipments caused by any circumstances beyond the control of Magda Butrym.
Please note that orders above 2500 USD shipped to the United States require a formal customs clearance. DHL/UPS may contact you to retrieve your federal Tax ID or a social security number in order to complete the delivery to your doorstep.
Please note that shipping outside of the EU could incur customs charges imposed by the Customer's national tax/customs authorities.
For orders placed in USD, EUR or GBP, we offer DDP (Delivery Duty Paid), where import taxes and duties will be collected at checkout on behalf of the Customer's national authorities. For DDP shipments UPS will be responsible for customs clearance and the parcel will be delivered directly to the shipping address.
For orders placed in PLN outside of the EU duties and taxes are not included and they shall be borne directly by the Customer upon the parcel's arrival in the destination country.
If an order is refused at delivery you will not be refunded shipping costs and any duties and taxes incurred. We strongly urge you to review your order prior to shipment.