Shipping times & costs

We offer free worldwide express shipping and returns through DHL, UPS, and DPD.

You will receive a shipping confirmation email with delivery details once your order has been delivered to the courier.

Orders are processed and shipped on business days, excluding local holidays: 1st January, 6th January, 1st April, 1st May, 3rd May, 30th May, 15th August, 1st November, 11th November, 25th December, 26th December.

Our courier delivers from Monday to Friday during business hours. Kindly note that delivery to rural addresses can result in longer delivery times. Magda Butrym cannot be held responsible for delays in shipments caused by any circumstances beyond the control of Magda Butrym.

Please note that orders above 2500 USD shipped to the United States require a formal customs clearance. DHL/UPS may contact you to retrieve your federal Tax ID or a social security number in order to complete the delivery to your doorstep.

We do not ship to PO Boxes.

Taxes and duties

Please note that shipping outside of the EU could incur customs charges imposed by the Customer's national tax/customs authorities.

For Australia, Norway, New Zealand, Singapore, Switzerland, and the UK, duties and taxes are included in the product price and no additional charges will be collected at checkout.

For Albania, Argentina, Brazil, Canada, Egypt, Lebanon, and Mexico, duties and taxes are not included in the product price. You can decide to pay them either upfront at checkout or upon the parcel's arrival in the destination country.

For the United States and other non-EU countries, duties and taxes are not included in the product price and will be collected at checkout on behalf of your national tax/customs authorities.

Refused delivery

If an order is refused at delivery you will not be refunded shipping costs and any duties and taxes incurred. We strongly urge you to review your order prior to shipment.