We offer free worldwide express shipping and returns through DHL, UPS, and DPD.
You will receive a shipping confirmation email with delivery details once your order has been delivered to the courier.
Orders are processed and shipped on business days, excluding local holidays: 1st January, 6th January, 1st April, 1st May, 2nd May, 3rd May, 19th June, 15th August, 1st November, 11th November, 24th December, 25th December, 26th December.
Our courier delivers from Monday to Friday during business hours. Kindly note that delivery to rural addresses can result in longer delivery times. Magda Butrym cannot be held responsible for delays in shipments caused by any circumstances beyond the control of Magda Butrym.
Please note that shipments to the United States may require additional customs clearance information. Depending on the shipment value and applicable customs requirements, DHL, UPS or DPD may contact you to request your Federal Tax ID (EIN) or Social Security Number (SSN) to facilitate customs processing and delivery.
We do not ship to PO Boxes.
Please note that shipping outside of the EU could incur customs charges imposed by the Customer's national tax/customs authorities.
For Australia, Norway, New Zealand, Singapore, Switzerland, and the UK, duties and taxes are included in the product price and no additional charges will be collected at checkout.
For Albania, Argentina, Brazil, Canada, Egypt, Lebanon, and Mexico, duties and taxes are not included in the product price. You can decide to pay them either upfront at checkout or upon the parcel's arrival in the destination country.
For orders shipped to the United States, import duties are included in the product price. Applicable sales taxes are calculated and added at checkout. Please note that sales taxes collected at checkout are non-refundable in the event of a return.
For orders shipped to other destinations outside the EU, where import duties and taxes are not included in the product price, the refunded amount will be equal to the price paid at checkout less any import duties and taxes. These charges are collected on behalf of the relevant national tax and customs authorities and are not charged by Magda Butrym.
For Canada, if you return your order, you will receive a full refund of any duties and taxes paid at checkout, in addition to the cost of the returned items. This applies to orders of up to 3,300 CAD.
If an order is refused at delivery you will not be refunded shipping costs and any duties and taxes incurred. We strongly urge you to review your order prior to shipment.